FAQ

Please email us at info@realkimonogirl.com

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All our kimonos are hand-made and gone through extensive quality control.

Honest communication prior to order – is everything for us. So, if you have doubts about your size or fit – please do email us on info@realkimonogirl.com  prior to payment.

The kimonos have also been energy charged and therefore we operate a No-Refund Policy, however, if the kimono is in an intact condition and has not be worn, we can offer an exchange within 7 days from the date you received the package providing the following conditions:

Returned kimono will be replaced by another at the same price, a handling fee of 40 USD has to be paid towards the second shipment.

You must contact us first at info@realkimonogirl.com with the subject “Exchange” and explanation of your reasons prior to shipping. Please note that exchange for merchandise returned without contacting us will be denied.

We do not offer exchange for a “change of mind” or cancellation on any product.

In case of the technological problem (“Faulty stitches”, “Stain” or similar condition) – please send us an email at info@realkimonogirl.com with the subject “Faulty”, full description and images of the problem. We can offer exchange with the same product (if in stock) or product of the same price category

To ensure you will have all the information and pictures of the garments, there are detailed photos and videos of the kimonos on the website and our Instagram account.

If you have any questions or concerns regarding this Refund Policy, we encourage you to contact us at info@realkimonogirl.com with the subject “Refund policy”.

In the Dubai area, our ‘4 Elements’  collection will be personally hand delivered by our founder, Margeri. We estimate the delivery time to be 1-3 working days.

For international orders, KimonoGirl uses DHL Express shipping services. KimonoGirl aims to get all orders dispatched within 1-2 business days from the date when your payment is received. Post usually takes between 3 to 10 working days, depending on the destination.

If you need our kimono for a particular occasion and you have a tight deadline and doubt if you will receive your order on time – please contact us on info@realkimonogirl.com prior to payment.

Once your order is shipped, we will email you the tracking number with which you can track your shipment on.

Made with absolute integrity from exquisite fabrics, each piece is individually created with incredibly skilled hands and blessed with love and gratitude.

We hope, KimonoGirl’s piece to be part of your world long enough for you to hand down to future generations.

Protecting and caring for each garment will extend its life cycle, and ensure it will be loved for years to come.

All of our magical kimonos are hand-made with high quality materials. Please make sure to use DRY CLEAN ONLY. Please look for an establishment that uses Green Earth Solutions product, which works best for delicate fabrics, as well as being a more sustainable solution to heavy chemicals.

Silk pieces should be hung on padded hangers, or stored in garment bags to preserve the delicate fabrication.

You will receive your magical kimono fully energy charged, however, we do recommend to regularly recharge it yourself.

Please find ways to recharge your kimono here.

We also have a special Spotify Energy Playlist that allows you to charge your kimonos. Simply place your kimono next to the speaker and start the playlist.

KimonoGirl's kimono is a magical piece of clothing. We have charged it with high frequencies to boost your energy and mood whenever you wear it. 

To activate your kimono, please put it on and say : 

“I am choosing you to support me with the energies that are most beneficial to me. 

I activate you to protect, guide & heal me when I am wearing you. Thank you, thank you, thank you. “ 

KimonoGirl is here to empower your every move and support you in your daily life and special occasions.

How to style your KimonoGirl:

- Longer kimono with waist ties can be worn alone, for a luxurious feeling of soft silk against your skin. Pair them with heels for an opulent evening out.

- Wear kimono open as a statement piece over casual clothes such as jeans or denim shorts and skirts.

- Pair kimono with your favourite dress or jumpsuit, either in a matching print or a boldly clashing pattern.

- Slip your kimono on over swimwear or wear it poolside for perfect resort wear.

KimonoGirl aspires to create a positive shift or change in your life. All you need to do is wear it!

The Law of Attraction is a Universal law, that positive or negative thoughts bring positive or negative experiences into a person's life.

Simply put, the Law of Attraction is the ability to attract into our lives whatever we are focusing on.

The Law of Manifestationis is a belief that if you can hold it in your mind (imagine, dream), you can hold it in your hands (make it a reality). By practising visualisation, you can create your own reality.